acebdt Privacy Policy
Protecting your personal information is our highest priority. In this document we explain how information is collected, used, and stored.
Table of Contents
Introduction and Definitions
acebdt is a trusted online betting and casino platform for Bangladesh. This privacy policy ("Policy") sets out how we process data in operating the acebdt.cam website. By using this platform you are considered to have agreed to the terms of this privacy policy.
Below are definitions of some key terms used in this policy:
- "Personal Information" means any information that can identify you directly or indirectly — such as your name, email address, phone number, or national ID number.
- "Processing" means any activity involving personal information, including its collection, storage, modification, retrieval, use, or deletion.
- "Platform" means the acebdt.cam website and all services associated with it.
- "User" means any person who accesses this platform or uses its services as a registered member.
This policy applies only to users of the acebdt platform. We are not responsible for the privacy policies of third-party websites or services.
Data Collection
acebdt may collect the following types of information:
2.1 Registration and Account Information
When you open an account on the acebdt platform, we collect the following information:
- Full name and date of birth
- Email address and mobile number
- National ID number (for identity verification)
- Residential address
- Username and password
2.2 Transaction and Financial Information
To facilitate deposits and withdrawals, we collect:
- bKash, Nagad, Rocket, or bank account details
- Transaction history and amounts
- Payment reference numbers
Important: We do not store full bank card numbers or mobile banking PINs.
2.3 Technical and Automated Information
When you visit our platform, the following information may be collected automatically:
- IP address and device identifier information
- Browser type, version, and operating system
- List of pages visited and duration of visit
- Referral source (where you came from before reaching the platform)
- Information collected through cookies and similar tracking technologies
2.4 Communication Information
When you contact our support team via live chat or email, the content of that communication may be recorded — to ensure service quality.
Purpose of Data Use
acebdt uses collected information only for the following legitimate purposes:
- Account Management: To create, verify, and maintain your account.
- Service Delivery: To ensure smooth betting, gaming, deposit, and withdrawal experiences.
- Identity Verification (KYC): To verify your identity for fraud prevention and legal compliance.
- Financial Transaction Processing: To complete deposits and withdrawals via bKash, Nagad, Rocket, and bank transfer.
- Customer Support: To resolve your issues and answer your questions.
- Security: To detect and prevent fraudulent activity, money laundering, and platform misuse.
- Legal Compliance: To comply with applicable laws and regulations.
- Platform Improvement: To analyse user experience and improve service quality.
- Communication: To send important notices, account updates, and promotional information (where consent has been given).
We never sell your personal information to third parties or use it for any purpose beyond those stated above.
Data Storage and Security
acebdt applies industry-standard technical and organisational measures to protect your personal information. Our security measures include:
4.1 Technical Security
- SSL Encryption: All data transmitted on the platform is protected by 256-bit SSL (Secure Socket Layer) encryption.
- Encrypted Storage: Your sensitive information is stored in encrypted form.
- Firewall and Access Controls: Strict firewalls and access controls are in place to prevent unauthorised access.
- Regular Security Audits: Regular security assessments are conducted to identify system vulnerabilities.
4.2 Organisational Security
- Only authorised personnel may access personal information.
- Staff are bound by confidentiality agreements and receive regular training on data privacy.
- A defined process is in place for the rapid detection and resolution of data breach incidents.
However, no transmission of data over the internet is completely secure — while we apply the highest level of protection, we cannot guarantee absolute security.
Sharing Data with Third Parties
acebdt does not sell or rent your personal information to any third party. However, data may be shared in the following specific circumstances:
- Payment Processors: Necessary information is shared with bKash, Nagad, Rocket, and banking partners to complete transactions.
- Identity Verification Services: Information may be shared with approved verification service providers to complete the KYC (Know Your Customer) process.
- Legal Authorities: Information may be provided to government or regulatory bodies under court orders, investigations, or legal obligations.
- Technology Service Providers: Limited information may be shared with cloud hosting and technology service providers for platform operations — they are bound by strict confidentiality agreements.
- Business Transfers: In the event of a company merger or acquisition, information may be transferred after giving users advance notice.
All third parties with whom information is shared operate under confidentiality agreements and may use the information only for the specified purpose.
Cookies and Tracking
acebdt.cam uses cookies and similar technologies to improve platform performance and the user experience.
6.1 Types of Cookies
- Essential Cookies: Required for the basic operation of the platform — such as maintaining login sessions. These cannot be disabled.
- Functional Cookies: Used to remember your preferences, such as language or display settings.
- Analytical Cookies: Help improve the service by analysing how the platform is used. Data from these cookies is used in aggregated form.
6.2 Cookie Controls
You can block or delete cookies at any time by changing your browser settings. Please note that disabling essential cookies may cause some platform features to stop working.
Your Rights
acebdt respects your right to data protection. You have the following rights:
- Right of Access: The right to know what information we hold about you.
- Right to Rectification: The right to request correction of inaccurate or incomplete information about you.
- Right to Erasure: The right to request deletion of your personal information in certain circumstances — however, where legal or regulatory obligations exist, complete deletion may not be possible.
- Right to Restriction of Processing: The right to request that processing of your information be restricted in certain circumstances.
- Right to Withdraw Consent: Where information is processed on the basis of consent, the right to withdraw that consent at any time.
- Right to Lodge a Complaint: The right to lodge a complaint with the relevant authority in the event of a data protection breach.
To exercise any of the above rights, please contact us at [email protected]. We generally respond to requests within 30 working days.
Protection of Minors
The acebdt platform is intended only for users aged 21 and above — "For ages 21+". We do not knowingly collect any personal information from minors (persons under 21).
An age verification process is followed at registration. If we become aware that a minor is using our platform, that account will be closed immediately and any collected information will be deleted.
If a parent or guardian suspects their child is using our platform, please contact us.
Data Retention Period
acebdt retains your personal information only for as long as necessary:
- Active Accounts: Information is retained for as long as the account remains active.
- Closed Accounts: Information related to financial and legal records may be retained after account closure for the period required by applicable law.
- Fraud Prevention: Certain information may be retained for an extended period to detect and prevent fraudulent activity.
- Legal Obligations: Relevant information will be retained during any ongoing legal process until that process is concluded.
Once the above purposes have been fulfilled, information is securely deleted or anonymised.
Policy Changes
acebdt reserves the right to amend this privacy policy from time to time. For any significant changes, we will:
- Update the "Last Updated" date at the top of the revised policy.
- Notify registered users by email or by posting a notice on the platform.
- Obtain consent again where the changes are material.
Continued use of the platform after any changes will be considered acceptance of the updated policy. We therefore recommend reviewing this page regularly.
Contact Us
If you have any questions, concerns, or requests to exercise your rights regarding this privacy policy, please contact us:
- Email: [email protected]
- Live Chat: Get instant support in Bengali 24/7 via live chat from any page on the platform.
We take all privacy-related requests seriously and try to respond as quickly as possible.
Need more help?
Our 24/7 support team is always here for you. Contact us today with any questions.
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